Senior Corporate Communication Expert - ING

Description : Senior Corporate Communication Expert. Company : ING. Location : Brussels

Senior Corporate Communication Expert Technical data function

Cours Saint Michel / Sint Michiels Warande - Brussels
Possibility of 50% work from home on the basis of a team agreement
Communications Expert IV
Job Level 17
Sensitive Function: No
PCP Function: No
Representation costs: No
Hiring manager : Vandendael Emily
Recruiter : Katia Scholiers


Your role & work environment

Are you a seasoned communications professional with a passion for making a difference? Do you thrive in a dynamic and demanding environment? If so, we have an exciting opportunity for you to join our Center of Expertise Communications, Brand, and MarCom at ING Belgium.

At ING Belgium, our goal is to win the trust and admiration of our key stakeholders and become the most appealing banking partner for those who want to make a positive impact on people and the planet. As a Senior Corporate Communication Expert, you will play a pivotal role in achieving this target by collaborating closely with senior management and driving impactful communication strategies.

Your key responsibilities
  • Serve as a trusted partner and advisor to senior management, providing expert guidance and support.
  • Translate ING Belgium's strategy into compelling stories that inspire employees, clients, and the public, strengthening our brand consideration and fostering ambassadorship.
  • Build strong relationships with external stakeholders, including the media, to enhance our reputation and ensure consistent messaging.
  • Create exceptional management and employee experiences, fostering a sense of connection and purpose to drive organizational performance.
  • Coach and guide colleagues across the organization in their communication efforts.
  • Collaborate closely with communication experts in various business lines to ensure alignment and consistency.
We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to question the status quo and are eager to propose creative solutions to problems.

As a Senior Corporate Communication Expert, we are looking for:

  • A versatile communications professional with a proven track record and a clear vision for leveraging internal and external communication to support organizational strategy.
  • Creative and critical mindset with a passion for improving internal and external communication.
  • Extensive experience advising senior management in a business environment.
  • Strong expertise in corporate, internal, and external communications, change management, management communications, crisis management, and reputation management.
  • Excellent command of French, Dutch, and English, both written and verbal.
  • Proactive, taking ownership of projects and demonstrating a can-do attitude.
  • Ability to thrive in a fast-paced and high-pressure environment.
  • Data-driven mindset with a focus on results.
  • A collaborative team player who enjoys working in a supportive and engaging environment.
We offer you

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

  • Personal growth & challenging work with endless opportunities to realize your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavors’
  • A progressive and agile way of working, where new ideas are valued ahead of convention

A hybrid way of working

  • We give the freedom to our employees to let them organize their work in a flexible way that suits best for them while ensuring business continuity, customer service and employee wellbeing.

Furthermore, within the Communication department, you can count on a range of opportunities to invest in your personal and professional growth with:

  • An informal and dynamic working environment that presents constant challenges and opportunities.
  • Engaging and stimulating communication projects that contribute to the bank's top priorities.
  • Coaching and support from highly experienced colleagues who are dedicated to your success.
  • A positive and enjoyable work atmosphere with room for laughter and fun.

We redefine banking. What about you?

We’re on a journey that’s centered around our customers, powered by technology, and driven by smart, purposeful people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!